Shipping Policy

# Shipping Policy

**Last updated:** March 5 2026

Thank you for shopping with Rovado™! Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

## 1. Processing & Shipping Time

All orders require a short processing time before being shipped.

Once your order is placed, your package will typically arrive within 7-10 business days.

This timeframe includes:

* Order processing
* Handling
* Shipping and delivery

## 2. Order Tracking

Once your order has been shipped, you will receive a **tracking number** via email so you can monitor your delivery.

Please allow **1–3 business days** for tracking information to update in the system.

## 3. Shipping Delays

While we do our best to deliver within the estimated timeframe, delays may occasionally occur due to:

* Customs processing
* Carrier delays
* High demand periods
* Weather or other unforeseen circumstances

Rovado™ is not responsible for delays caused by shipping carriers or customs.

## 4. Incorrect Address

Please make sure your shipping address is entered **correctly** at checkout.

We are **not responsible** for:

* Orders shipped to incorrectly provided addresses
* Lost packages due to customer address errors

If an order is returned to us due to an incorrect address, a reshipping fee may apply.

## 5. Lost or Missing Packages

If your tracking shows that your package was delivered but you have not received it, please contact your local post office or carrier first.

If your package is confirmed lost in transit, contact us at:

**Email:** rovadogoods@outlook.com

We will review the case and assist you as best as possible.

## 6. Customs & Duties (If Applicable)

Depending on your country, customs fees or import taxes may apply. These fees are **the responsibility of the customer**.

## 7. Contact Us

If you have any questions about our Shipping Policy, contact us at:

**Email:** rovadogoods@outlook.com